Hewlett Packard Enterprise - HPE Foundation Care Next Business Day Exchange Service
Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P/N: JL658A, JL658AR
Hewlett Packard Enterprise
HR4B1E
N/A
N/A
N/A
New
Product Description
Aruba 1 Year Foundation Care Next Business Day Exchange Hardware Only 6300M 24SFP Switch Service
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
Provides access to Hewlett Packard Enterprise technical resources for problem resolution
- May contribute to improved system performance and reduced downtime
- Allows your IT resources to stay focused on their core tasks and priorities
Specifications Jump to:Top|Overview|Media|Documents
Documents Jump to:Top|Overview|Media|Specifications
HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Provides access to Hewlett Packard Enterprise technical resources for problem resolution
May contribute to improved system performance and reduced downtime.
Allows your IT resources to stay focused on their core tasks and priorities.
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 1 year - shipment |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | P/N: JL658A, JL658AR |
| General | |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Details | |
| Service & Support | Extended service agreement - replacement - 1 year - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year |
| Compatibility Information | |
| Designed For | P/N: JL658A, JL658AR |