Hewlett Packard Enterprise - HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty
Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 778454-AA1, 778454R-AA1, 778455R-291, 778455R-AA1, 784115R-375, 869354R-B21
Hewlett Packard Enterprise
H41B9PE
N/A
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | P/N: 754525R-B21, 754525R-B21#B19, 778452-291, 778452-AA1, 778452R-AA1, 778453-291, 778453-AA1, 778453R-AA1, 778454-291, 778454-AA1, 778454R-AA1, 778455R-291, 778455R-AA1, 784103-S05, 784115R-375, 784988-S05, 784989-S05, 833981-S05, 833982-S05, 833990-375, 833991-375, 848832-375, 869354R-B21 |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year ¦ Defective media retention - 1 year |
| Compatibility Information | |
| Designed For | P/N: 754523-B21, 754523-B21#0D1, 754523-B21#ABA, 754523-B21#B19, 754523R-B21, 754524-B21, 754524-B21#0D1, 754524-B21#ABA, 754524-B21#B19, 754524R-B21, 754525-B21, 754525-B21#0D1, 754525-B21#ABA, 754525-B21#B19, 754525R-B21, 754525R-B21#B19, 775506-B21, 775506-B21#0D1, 775506-B21#ABA, 775506-B21#B19, 775506R-B21, 775506R-B21#0D1, 775506R-B21#B19, 778452-291, 778452-AA1, 778452-B21, 778452R-AA1, 778452R-B21, 778453-291, 778453-AA1, 778453-B21, 778453R-AA1, 778453R-B21, 778454-291, 778454-AA1, 778454-B21, 778454R-AA1, 778454R-B21, 778455-B21, 778455R-291, 778455R-AA1, 778455R-B21, 778456-B21, 778456R-B21, 778457-B21, 778457R-B21, 784099-S01, 784100-S01, 784101-S01, 784102-S01, 784103-S05, 784104-425, 784105-425, 784106-425, 784107-425, 784108-425, 784115R-375, 784988-S05, 784989-S05, 833970-B21, 833970R-B21, 833971-B21, 833971R-B21, 833972-B21, 833972R-B21, 833973-B21, 833973R-B21, 833974-B21, 833974R-B21, 833976-S01, 833978-S01, 833981-S05, 833982-S05, 833986-425, 833988-425, 833990-375, 833991-375, 848832-375, 860104-425, 860134-S01, 869354-B21, 869354R-B21, K8J95A, K8J96A, K8J97A, L9N12A, L9N24A, L9Q26A, M2G18A, M2G19A, M6V63A, P9J01A, P9J02A, P9J04A, P9J12A, Q0K21A |