Hewlett Packard Enterprise - HPE Pointnext Tech Care Critical Service with Defective Media Retention Post Warranty
Extended service agreement - parts and labor - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 755260-AA1, 755261-291, 755261-AA1, 755262-291, 755262-AA1, 755263-291, 755263-AA1
Hewlett Packard Enterprise
HV9F4PE
N/A
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
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Product Description | HPE Pointnext Tech Care Critical Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site |
Type | Extended service agreement |
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 1 year |
Repair Time | 6 hours |
Service Availability | 24 hours a day / 7 days a week |
Designed For | P/N: 755258-B21#ABJ, 755259-B21#ABJ, 755259-B21#UUF, 755259R-B21#0D1, 755260-291, 755260-AA1, 755261-291, 755261-AA1, 755261R-AA1, 755262-291, 755262-AA1, 755263-291, 755263-AA1, 818208-291, 818208-B21.BTO, 844982-375, 844983-375, 844984-375, 844985-375, 848736-B21.BTO, 848736-B21.CTO |
General | |
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 1 year |
Repair Time | 6 hours |
Service Availability | 24 hours a day / 7 days a week |
Details | |
Service & Support | Extended service agreement - parts and labor - 1 year - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 1 year - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - remote diagnosis - 1 year ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ Technical support - remote monitoring - 1 year ¦ Defective media retention - 1 year |
Compatibility Information | |
Designed For | P/N: 755258-B21, 755258-B21#0D1, 755258-B21#ABA, 755258-B21#ABD, 755258-B21#ABF, 755258-B21#ABJ, 755258-B21#ABU, 755258-B21#B19, 755258R-B21, 755258R-B21#0D1, 755258R-B21#B19, 755259-B21, 755259-B21#0D1, 755259-B21#ABA, 755259-B21#ABJ, 755259-B21#B19, 755259-B21#UUF, 755259R-B21, 755259R-B21#0D1, 755260-291, 755260-AA1, 755260-B21, 755260R-B21, 755261-291, 755261-AA1, 755261-B21, 755261R-AA1, 755261R-B21, 755262-291, 755262-AA1, 755262-B21, 755262R-B21, 755263-291, 755263-AA1, 755263-B21, 755263-B21#0D1, 755263R-B21, 774433-425, 774434-425, 774435-425, 774436-425, 774437-425, 780017-S01, 780018-S01, 780019-S01, 780020-S01, 780021-S01, 780022-S01, 780023-S05, 780024-S05, 780025-S05, 780029-375, 784657-S01, 800079-S01, 800080-S01, 800081-S01, 800082-S01, 818207-B21, 818207R-B21, 818208-291, 818208-B21, 818208-B21.BTO, 818208-B21.CTO, 818208R-B21, 818209-AA1, 818209-B21, 818209R-B21, 843374-425, 843375-425, 844982-375, 844983-375, 844984-375, 844985-375, 844986-AA5, 844987-AA5, 848736-B21, 848736-B21.BTO, 848736-B21.CTO, 848736R-B21, 849455-S01, 850365-S01, 850366-S01, 850367-S01, 851937-B21, 851937R-B21, 861540-S01, 861542-425, 861543-425, 867446-S01, 867447-S01, 873831-S01, K8N29A, K8N29A#ABH, K8N30A, K8N31A, K8N32A |