Hewlett Packard Enterprise - HPE Pointnext Tech Care Essential Service Post Warranty
Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 470065-349, 470065-350, 470065-395, 470065-452, 470065-487, 470065-496, 470065-500
Hewlett Packard Enterprise
H40L6PE
N/A
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | HPE Pointnext Tech Care Essential Service Post Warranty - extended service agreement - 1 year - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | P/N: 470065-349, 470065-350, 470065-395, 470065-452, 470065-487, 470065-496, 470065-500, 579237R-B21#0D1, 579237R-B21#B19, 579239R-AA1, 579240R-371, 579240R-AA1, 579241R-AA1, 579242-421.BTO, 579243R-AA1, 633776R-291, 633776R-371, 633776R-AA1, 633777R-371, 633778R-371, 633778R-AA1, 641749R-B21#0D1 |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year |
| Compatibility Information | |
| Designed For | P/N: 470065-348, 470065-349, 470065-350, 470065-356, 470065-357, 470065-363, 470065-373, 470065-374, 470065-392, 470065-393, 470065-395, 470065-452, 470065-454, 470065-475, 470065-481, 470065-487, 470065-493, 470065-496, 470065-500, 470065-505, 470065-506, 470065-514, 470065-515, 470065-544, 470065-577, 470065-596, 579237-B21, 579237-B21#0D1, 579237-B21#ABA, 579237-B21#B19, 579237R-B21, 579237R-B21#0D1, 579237R-B21#B19, 579239-001, 579239-371, 579239-421, 579239R-001, 579239R-291, 579239R-371, 579239R-421, 579239R-AA1, 579240-001, 579240-371, 579240-421, 579240R-001, 579240R-291, 579240R-371, 579240R-421, 579240R-AA1, 579241-001, 579241-371, 579241-421, 579241R-001, 579241R-371, 579241R-421, 579241R-AA1, 579242-001, 579242-421, 579242-421.BTO, 579242R-001, 579242R-291, 579242R-421, 579243-001, 579243-371, 579243-421, 579243R-001, 579243R-371, 579243R-421, 579243R-AA1, 605030-425, 605879-005, 605880-005, 605881-005, 633776-001, 633776-371, 633776-421, 633776R-001, 633776R-291, 633776R-371, 633776R-421, 633776R-AA1, 633777-001, 633777-371, 633777-421, 633777-AA1, 633777R-001, 633777R-371, 633777R-421, 633778-001, 633778-371, 633778-421, 633778R-001, 633778R-371, 633778R-421, 633778R-AA1, 636365-001, 636365-421, 636365R-001, 636365R-371, 636365R-421, 640010-005, 640011-005, 640012-005, 640013-005, 640014-425, 640015-425, 641749-B21, 641749-B21#0D1, 641749-B21#ABA, 641749-B21#ABB, 641749-B21#B19, 641749R-B21, 641749R-B21#0D1, 650253-S01 |