Hewlett Packard Enterprise - HPE Pointnext Tech Care Basic Service Post Warranty
Extended service agreement - parts and labor - 1 year - on-site - 9x5 - response time: NBD - for P/N: 470065-721, 470065-743, 470065-781, 646900-421.SPB, 646902-421.SPB, 677198-421.SPB
Hewlett Packard Enterprise
H39S8PE
N/A
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | HPE Pointnext Tech Care Basic Service Post Warranty - extended service agreement - 1 year - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | P/N: 470065-721, 470065-743, 470065-781, 470065R-781, 646900-421.SPB, 646901R-371, 646902-421.SPB, 646902R-001, 646902R-371, 646904R-001, 646904R-371, 646905R-001, 646905R-371, 654081-B21.BTO, 654081R-B21#0D1, 666532-B21#ABA, 677198-421.SPB, 677198R-371, 677199R-001, 677199R-371, 712360R-B21 |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Product info support - web support - 1 year |
| Compatibility Information | |
| Designed For | P/N: 470065-654, 470065-658, 470065-669, 470065-672, 470065-702, 470065-703, 470065-721, 470065-742, 470065-743, 470065-744, 470065-767, 470065-768, 470065-781, 470065-819, 470065-820, 470065-821, 470065-828, 470065-838, 470065-843, 470065R-781, 646900-371, 646900-421, 646900-421.SPB, 646900R-001, 646900R-291, 646900R-371, 646900R-421, 646900R-AA1, 646901-371, 646901-421, 646901R-001, 646901R-291, 646901R-371, 646901R-421, 646902-371, 646902-421, 646902-421.SPB, 646902R-001, 646902R-371, 646902R-421, 646904-371, 646904-421, 646904R-001, 646904R-291, 646904R-371, 646904R-421, 646905-001, 646905-371, 646905-421, 646905R-001, 646905R-291, 646905R-371, 646905R-421, 654081-B21, 654081-B21#0D1, 654081-B21#ABA, 654081-B21#B19, 654081-B21.BTO, 654081R-B21, 654081R-B21#0D1, 654081R-B21#B19, 655651-B21, 655651-B21#0D1, 655651-B21#ABA, 655651-B21#B19, 655651R-B21, 655651R-B21#0D1, 666532-B21, 666532-B21#0D1, 666532-B21#ABA, 666532-B21#B19, 666532R-B21, 666532R-B21#0D1, 670632-S01, 670633-S01, 670634-S01, 670635-S01, 670637-425, 670638-425, 670639-425, 670640-425, 677198-001, 677198-371, 677198-421, 677198-421.SPB, 677198-AA1, 677198R-001, 677198R-371, 677198R-421, 677199-001, 677199-371, 677199-421, 677199R-001, 677199R-371, 677199R-421, 697493-S01, 700173-B21, 700173R-B21, 700214-B21, 700214R-B21, 712360-B21, 712360-B21#0D1, 712360-B21#ACF, 712360-B21#AKM, 712360-B21#B19, 712360-B21#UUF, 712360R-B21, 733732-001, 733732-371, 733732-421, 733732R-001, 733732R-421, 733733-001, 733733-371, 733733-421, 733733R-001, 733733R-421, 733738-001, 733738-371, 733738-421, 733738R-001, 733738R-421, 733739-001, 733739-371, 733739-421, 733739R-001, 733739R-421, 737286-425, 737287-425, 737288-425, 737289-425, 737290-S01, 737291-S01, 737292-S01, 737293-S01, 742816-S01, 742817-S01, 745300-B21, 745300-B21#0D1, 748300-S01, 748301-S01, 748302-S01, 748589-001, 748590-001, 748590R-001, 748591-001, 748592-001, 748592R-001, 764272-S01, 785091-S01 |