Hewlett Packard Enterprise - HPE Pointnext Tech Care Essential Service Post Warranty
Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 470065-704, 470065-706, 470065-709, 470065-710, 470065-712, 668270R-295, 668274R-295
Hewlett Packard Enterprise
H40T5PE
N/A
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | HPE Pointnext Tech Care Essential Service Post Warranty - extended service agreement - 1 year - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | P/N: 470065-704, 470065-706, 470065-709, 470065-710, 470065-712, 646675R-371, 646675R-AA1, 646676R-001, 646676R-011, 646676R-371, 646676R-AA1, 646677R-001, 646677R-371, 646677R-AA1, 646678R-001, 652063R-B21#AKM, 652063R-B21#B19, 652063R-B21#UUF, 652064R-B21, 668270R-295, 668274R-295, 678237R-001 |
| General | |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Details | |
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year |
| Compatibility Information | |
| Designed For | P/N: 470065-652, 470065-653, 470065-657, 470065-659, 470065-661, 470065-664, 470065-665, 470065-666, 470065-668, 470065-704, 470065-705, 470065-706, 470065-707, 470065-708, 470065-709, 470065-710, 470065-711, 470065-712, 470065-713, 470065-715, 470065-717, 470065-745, 470065-762, 470065-763, 470065-812, 470065-813, 470065-815, 470065-816, 470065-817, 470065-818, 470065-849, 470065-850, 470065-852, 646675-011, 646675-371, 646675R-001, 646675R-011, 646675R-371, 646675R-421, 646675R-AA1, 646676-011, 646676-371, 646676R-001, 646676R-011, 646676R-041, 646676R-371, 646676R-421, 646676R-AA1, 646677-371, 646677-AA1, 646677R-001, 646677R-291, 646677R-371, 646677R-421, 646677R-AA1, 646678R-001, 646678R-421, 652063-B21#0D1, 652063-B21#ABA, 652063-B21#B19, 652063R-B21, 652063R-B21#0D1, 652063R-B21#AKM, 652063R-B21#B19, 652063R-B21#UUF, 652064-B21, 652064-B21#0D1, 652064-B21#ABA, 652064R-B21, 652065-B21, 652065-B21#0D1, 652065-B21#ABA, 652065-B21#ABZ, 652065-B21#ACE, 652065-B21#ACQ, 652065-B21#AKJ, 652065-B21#AR8, 652065-B21#B19, 652065R-B21, 652066-B21, 652066-B21#0D1, 652066-B21#ABA, 652066-B21#ABZ, 652066-B21#ACE, 652066-B21#ACQ, 652066-B21#AKJ, 652066-B21#AR8, 652066-B21#B19, 652066R-B21, 652066R-B21#B19, 668270R-295, 668274R-295, 668889-035, 668889-075, 668889-135, 669045-035, 669045-045, 669045-075, 669045-425, 669046-055, 669046-135, 669132-425, 673603-375, 678237-031, 678237-051, 678237R-001, 678237R-421, 736947-001, 736947-011, 736947-031, 736947-041, 736947-051, 736947-421, 736947R-001, 736947R-421, 736958-001, 736958-011, 736958-031, 736958-041, 736958-051, 736958-371, 736958-421, 736958R-001, 736958R-421, 736958R-AA1, 736967-001, 736967-421, 736967R-001, 736967R-421, 736968-001, 736968-031, 736968-041, 736968-051, 736968-421, 736968R-001, 736968R-421, 736974-035, 736974-425, 736978-045, 736978-055, 736978-425, 736982-425, 736983-S01, 736984-S01, 736985-S01, 748305-S01, 748306-S01, 777883-S01, C0K73A, J2Q95A |